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What should I do if I can't download low or high level winds?
What should I do if I can't download low or high level winds?
Bevan Anderson avatar
Written by Bevan Anderson
Updated over a year ago

Assuming:

  • your device is connected to the internet (i.e. you can successfully load/reload the page in Weather > Winds Aloft),

  • you have Settings > User Settings > Automatic Weather Downloads turned on,

  • you have winds turned on (flag icon at the bottom of the flight plan - should be white in colour),

  • you haven't previously entered manual winds on this flight plan,

  • your ETD is correct and it's not too far in the future (not greater than 3 days),

then winds should be automatically inserted in your flight plan.

If the winds won't download automatically when the above are all true, then you may need to perform an app shutdown and restart:

On older devices:

  1. Double-tap the Home button (physical button next to where the device plugs in to charge)

  2. Close (flick up) AvPlan's screenshot so it disappears off the top of the screen.

  3. Tap the Home button to return to your home page icons.

  4. Tap on the AvPlan icon again to restart the app.

On newer devices, without a home button:

  1. Swipe up from the bottom of the screen and pause slightly in the middle of the screen.

  2. Swipe right or left to find the AvPlan's preview card.

  3. Swipe up on the AvPlan's preview to close it.

  4. Tap on the AvPlan icon again to restart the app.

  • Upon app startup, leave the app to sit idle for 30 seconds or so. The winds should be downloaded and appear in your flight plan automatically; there's no need to press the refresh/recalculate button in this case. In fact, tapping the refresh button before the winds appear could potentially delay the wind populating.

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