AvPlan-EFB FAQs and Help Articles
Answers and helpful material to address frequently asked questions
Where do I find help to get started?
Which iPad model is best for AvPlan EFB?
Which Android device should I use?
What Size Data plan do I need for AvPlan?
How do I get AvPlan EFB onto a new device? How can I sign out from an old device?
I just bought a new iPad/iPhone. How do I set it up?
How do I install AvPlan EFB on another device?
On how many devices can I run AvPlan EFB?
How do I check my subscriptions?
How do I apply for a tax invoice from my App Store or website purchase?
How do I check the version of AvPlan EFB I'm running?
How do I change my login/username?
How do I change or reset password?
My subscriptions have gone. How do I get them back?
Changing the default aircraft icon
How do I download the PCA chart for Australia?
Can AvPlan EFB automatically download data updates?
Do I have to download the individual WAC/VNC/VTC if I have the Mega maps downloaded? (Australia)
I subscribed to the Country Airstrip Guide, but I cant find it
Managing Storage
How do I delete the data for an area I do not need?
How do I download data for just a small area?
Sharing Traffic Data with other Apps
Managing User Waypoints
I'm receiving Flight Plan Messages, but I didn't submit a plan.
Full screen flight plan
How do I access ERSA (FAC) pages?
How do I find Beginning/End of Daylight times?
How do I edit my flight plan?
What should I do if I can't download low or high level winds?
Adding passenger names to a flight plan.
Active airspace
Alternate planning
Creating 'Favourite' approach/taxi plates
How do I view my track flown after the flight?
Can I add my strip’s weather cam to the AvPlan feed
My aircraft icon is red all the time (iOS)
iOS General Troubleshooting
Can I run AvPlan EFB on a Mac?
Changing your credit card payment details
Why am I getting "NaN"s all over the place?
NAIPS Troubleshooting
Android General Troubleshooting
How can I print?
I get a numbered icon under Settings or Planning
What are those coloured circles on the map or flight log?
My maps are all Red/Yellow? Orange? Blue/Purple?
How do I display Weather Cam icons on the map?
Clearing an overridden callsign for NAIPS submission
How can I get rid of all the old green track lines?
I have strange lines on my maps/plates. How do I clear them?
Testing audio notifications